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Specialized Software Products & Add-Ons

High-performance software utilities, CRM productivity enhancements, business continuity platforms, and authorized enterprise equipment.

Business Protector Suite (SaaS)

Proven continuity management software designed for rapid deployment, ease of use, and multi-device access.

Business Protector Software as a Service

Since 1986, Business Protector has provided comprehensive disaster recovery and business continuity management to Fortune 500 enterprises and growing mid-market companies. Hosted on Metric One's Tier-4 cloud infrastructure, it features turnkey data migration, user administration, and automated multi-channel notification via the MIR3 Intelligent Notification Engine.

  • ✓ 100% Web-Based Architecture
  • ✓ Automated Notification Integration
  • ✓ Full BCP Compliance & Audit Trail
  • ✓ Rapid Onboarding Assistance

Onyx / Consona CRM Employee Portal Add-Ons

Extend the power of Onyx Employee Portal (OEP) with Metric One's proven add-on suite. Available as open source architecture for maximum customization flexibility.

Summary View for Onyx OEP

Provides users with a single, integrated 360° screen powered by a custom search engine. Displays customers, internal/external contacts, active sales opportunities, service requests, and open support tickets. Drastically reduces click-throughs when searching for vital relationship data.

Supported in OEP 5.0, 5.5, 6.0, and Consona CM 7.0+

Dashboard for Onyx Employee Portal

Transforms the standard OEP client into a dynamic executive analytics hub. Drive up to six customizable Dashboard 'PODs' from any saved List Manager query, delivering interactive charts, linked lists, and real-time operational reporting directly on user home screens.

Configurable chart engines: Bar, Line, Pie, Funnel & Data Grid

Advanced Incident Search

Extends deep, granular search capabilities across sales opportunities, customer service requests, technical support incidents, and internal work tickets. Results are hot-linked for immediate editing directly within the native OEP workflow.

Real-time query execution across large-scale historical incident repositories

Healthcare & Systems Management Utilities

CMS Reconciliation Software (Healthcare Administration)

Electronically provides accurate reconciliation and maintenance of member eligibility records for Medicare Advantage and Part D health plans. Fully integrated with your existing Member Management System (MMS) to provide side-by-side discrepancy comparisons and automated discrepancy letter generation.

SelectExec (IT Backup Catalog Extraction)

Enables IT administrators to automatically query, extract, and format backup volume data from BackupExec information stores without manually logging into each instance. Generates compliance reports ready to preview, print, or email to management.

Volume Savings on Dell Enterprise Equipment

Due to our volume pricing partnership, Metric One can generally provide your organization significant savings on Dell enterprise hardware and software. Email the specifications of your next equipment purchase to dell@metricone.com and Metric One will promptly respond with an official Dell quote.

Dell Partner

Competitive Bid Guarantee

In many cases, our direct partner pricing can be significantly lower than standard commercial retail or distributor quotes!